Delivery Information
At Sanders & West, we aim to make receiving your order as straightforward as possible. We work with trusted delivery partners to ensure your purchase arrives safely and efficiently.
Republic of Ireland
Standard Delivery (1–3 Working Days): €5.95
Free Delivery: Orders over €89
Northern Ireland
Standard Delivery (2–3 Working Days): €5.95
Free Delivery: Orders over €89
United Kingdom
Standard Delivery (2–5 Working Days): £9.95
Delivery is available throughout mainland Great Britain.
European Delivery
We currently offer delivery to selected European destinations, including Belgium, France, Germany, Luxembourg, the Netherlands, Spain and Italy.
Belgium, France, Germany, Luxembourg & Netherlands
Standard Delivery (3–5 Working Days): €17.95
Spain & Italy
Standard Delivery (4–6 Working Days): €21.95
Order Processing & Dispatch
Orders are processed and dispatched Monday to Friday, excluding bank and public holidays.
Orders placed over weekends or public holidays will be processed on the next working day.
Please note that delivery estimates are calculated in working days and exclude Saturdays, Sundays and public holidays.
During sale periods, Christmas and other busy times, deliveries may take slightly longer than usual.
Delivery Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking details.
All orders are dispatched through our delivery partner DPD and can be tracked at:
Missed Deliveries
If you are unavailable when delivery is attempted, DPD will provide information on the next available delivery or collection options, where applicable.
Please ensure your delivery address, contact number and email address are correct when placing your order.
Taxes & Duties
Orders delivered within the European Union are not subject to customs duties.
Orders delivered outside the European Union, including Great Britain, may be subject to customs duties, import taxes or additional charges.
Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.
Christmas & Peak Periods
During busy trading periods, including Black Friday and Christmas, delivery times may be extended.
Recommended final order dates for Christmas delivery will be communicated on our website and social channels ahead of the festive period.
Delivery Enquiries
If you have any questions regarding your order or delivery, please contact our customer service team.
Email: info@sandersandwest.com